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Fire & Water - Cleanup & Restoration

Tackling Insurance Claims With Confidence | SERVPRO of New Center/Highland Park

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of New Center/Highland Park is Here to Help® with your business' disaster recovery!

Disaster situations are almost always unexpected, which means that it is natural for chaos to ensue while your family reacts to the situation. While you focus on getting everyone to safety, it can be an overwhelming reality to watch your home suffer any sort of damage.

After the emergency is over, the recovery process has to begin. Picking up the pieces of your damaged home may seem really overwhelming! Thankfully, you don’t have to do it all on your own.

Our talented restoration team is trained to help restore your home after a disaster, but we can also help you navigate other aspects of disaster recovery, like your insurance claim.

The Recovery Timeline

Fires, floods and storms can cause a serious amount of damage in a really short amount of time. No matter your situation, focus first on keeping your family safe. Stay out of floodwaters, keep your family outside if your house is on fire and avoid downed power lines or unsteady walls after a strong storm.

Once you are all safe, consider checking on your neighbors if the disaster wasn’t just contained to your home. Contact any emergency services as needed and then get us on the phone right away so we can start working on your restoration plan.

We also want you to take photos of the damage that you can see. Fresh images will be a requirement of your insurance claim, so taking them as soon as the disaster situation is under control will give your agent the clearest depiction of what is going on.

Leaving the Rest to Us

Once our crew arrives, we will focus our efforts on securing your home. Our goal will be to prevent the situation from getting worse so we will board up windows, secure tarps over exposed sections of your house and remove your possessions from the affected space. While this happens, we will also start the documenting process that will help us create the best possible insurance claim for you.

We will go over your space with you and create an itemized list of your losses, noting as much as possible in terms of structural damage as well as damage to your possessions. We will also work within insurance inspection standards to lower your potential costs.

When you work with our team, we will make sure you are taken care of every step of the way. We are dedicated to your recovery now as well as your recovery down the road when your insurance claim is processed and finalized.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

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