Recent Why SERVPRO Posts

Tackling Insurance Claims With Confidence | SERVPRO of New Center/Highland Park

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of New Center/Highland Park is Here to Help® with your business' disaster recovery!

Disaster situations are almost always unexpected, which means that it is natural for chaos to ensue while your family reacts to the situation. While you focus on getting everyone to safety, it can be an overwhelming reality to watch your home suffer any sort of damage.

After the emergency is over, the recovery process has to begin. Picking up the pieces of your damaged home may seem really overwhelming! Thankfully, you don’t have to do it all on your own.

Our talented restoration team is trained to help restore your home after a disaster, but we can also help you navigate other aspects of disaster recovery, like your insurance claim.

The Recovery Timeline

Fires, floods and storms can cause a serious amount of damage in a really short amount of time. No matter your situation, focus first on keeping your family safe. Stay out of floodwaters, keep your family outside if your house is on fire and avoid downed power lines or unsteady walls after a strong storm.

Once you are all safe, consider checking on your neighbors if the disaster wasn’t just contained to your home. Contact any emergency services as needed and then get us on the phone right away so we can start working on your restoration plan.

We also want you to take photos of the damage that you can see. Fresh images will be a requirement of your insurance claim, so taking them as soon as the disaster situation is under control will give your agent the clearest depiction of what is going on.

Leaving the Rest to Us

Once our crew arrives, we will focus our efforts on securing your home. Our goal will be to prevent the situation from getting worse so we will board up windows, secure tarps over exposed sections of your house and remove your possessions from the affected space. While this happens, we will also start the documenting process that will help us create the best possible insurance claim for you.

We will go over your space with you and create an itemized list of your losses, noting as much as possible in terms of structural damage as well as damage to your possessions. We will also work within insurance inspection standards to lower your potential costs.

When you work with our team, we will make sure you are taken care of every step of the way. We are dedicated to your recovery now as well as your recovery down the road when your insurance claim is processed and finalized.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

Mold Damage Tips

1/22/2024 (Permalink)

Mold in the corner of a wall. If you have a mold problem in your home or business, consider the following facts.

If you have a mold problem in your home or business, consider the following facts: 

  • Significant mold growth can occur in 48-72 hours. 
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems. 
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting. 

What to Do: 

  • Stay out of affected areas. 
  • Turn off the HVAC system and fans. 
  • Contact SERVPRO® for mold remediation services. 

What Not to Do: 

  • Don’t touch or disturb the mold. 
  • Don’t blow air across any surfaces with visible or suspected mold growth. 
  • Don’t attempt to dry the area yourself. 
  • Don’t spray bleach or other disinfectants on the mold. 

If you suspect that your home or business has a mold problem, SERVPRO® has the training, equipment, and expertise to handle the situation. 

March 2024 CE Courses for Insurance Agents

1/22/2024 (Permalink)

Person's hand typing on a laptop. Calling all insurance agents!

Calling all insurance agents! SERVPRO® is hosting a complimentary CE course webinar on Wednesday, March 6, 2024. If you need continuing education credits, our team is Here to Help®!  

The following webinar will be held on March 6, 2024: 

 
9:30 AM - 11:30 PM: Biohazard Cleanup Webinar (2 Credits – Course Number: 85805) 

Registration for the class begins at 8:30 AM and goes on until 9:30 AM. Attendees who sign up for the webinar will be required to have their web camera and microphone on throughout the entirety of the class. The webinar link to access the class will be sent via the provided email the week of the class. 

All attendees are required to register for the courses by Friday, March 1, 2024. Class space is limited. Email marketing@rdmhc.com to learn more about registering! 

When Disaster Strikes, Your Local Restoration Team Is the Answer

12/15/2023 (Permalink)

group of 3 SERVPRO reps standing near a green semi truck at a work site No job is too big or too small for our team of industry leading experts at SERVPRO!

If you are a homeowner or business owner, you understand just how scary the thought of suffering through a disaster can be. Severe storms, unexpected accidents or manmade disasters can cause incredible amounts of damage in seconds, leaving you with a serious situation and a lot of questions. 

One of those questions is often centered around your recovery timeline and how that will look for you. A faster recovery can reduce the time you are displaced from your home or business, and it can also help you save money along the way. 

That’s why you deserve the talented team of SERVPRO®! Our restoration team is locally owned and operated in the Detroit area and we are always here for you. 

How to Choose your Restoration Team 

Even if you do everything right and are prepared for many different disaster scenarios, you can still get taken by surprise by property damage. While you focus on finding a restoration team to handle your recovery, make sure you are making an informed choice. 

Choosing the right restoration company can make all the difference between a quick recovery and a lengthy or frustrating one. The company you choose should be trustworthy, timely, friendly and have a variety of good reviews on their website and on search engines. 

SERVPRO® proudly boasts all of this and more! Our crew is also locally owned and operated, which makes us uniquely connected to the Detroit area. We know the weather patterns, the communities and the various threats that could impact our area at any given time. 

This connection to our community is important because it can help us to help you more thoroughly. We understand the different building codes and local guidelines, and we also can ensure that every member of our team knows how to get around the bustling streets of a downtown neighborhood. 

SERVPRO®’s History 

Another important part of disaster recovery is being able to trust that the team in your home will be able to handle your entire restoration with confidence. SERVPRO has the training and talent to do so, but we also are backed by a national brand that will ensure we have the tools, staff and equipment needed to help you however you need us to. 

SERVPRO® also has an extensive history as a trusted leader in the restoration industry. The national brand has been in business since 1967 and has grown to over 2,000 locations around the country, including ours in the Detroit area. 

Our crew is fully trained and certified to handle water, fire and storm damage repairs no matter the scale, and we will work hard no matter how long it takes to make a full recovery. 

When disaster strikes, our team gets to work. Let us help you overcome your next home or business disaster with confidence. 

Want to learn more about everything we can do for you? Contact us to be prepared for anything. 

We Can Assist Your Business

12/3/2023 (Permalink)

Water damaged papers. Every little bit of support helps when it comes to keeping a company afloat.

Every little bit of support helps when it comes to keeping a company afloat. As a company owner or manager, you understand that finding business success requires the utilization of every available hand. Significant delays or commercial harm might result in the company’s permanent closure. 

Your company, on the other hand, already has a built-in secret assistant who can aid with cleaning and restoration. SERVPRO® can handle a wide variety of business demands; it’s as if you have a hidden business partner overseeing an important aspect of your company’s success strategy. 

Large loss recovery. Fires, hurricanes and floods are the most common causes of financial loss for businesses in the United States. They have the potential to cause considerable damage, particularly if they are not addressed quickly. When you call SERVPRO®, you’ll be speaking with a highly trained team that’s available 24 hours a day to deliver reliable emergency services and minimize your downtime and recovery time. 

Emergency Ready Plan. If your business has been adequately prepared, recovery may begin even before a disaster occurs. When the time comes, we can help you build a successful strategy. You may require an emergency chain of command, alternative meeting or workplaces or temporary suppliers after a disaster strikes, and we’ll get you set up with a game plan for all of this that you can initiate when you need to with a simple button click. 

Cleaning of All Kinds. From specialist cleaning services like trauma site cleanup and safe biohazard removal to more normal cleaning requirements like carpet cleaning and upholstery restoration in high-traffic areas, we have services for every circumstance. We’ve been doing this for a while and have seen and cleaned pretty much everything. 

Restoration Services. You can’t predict when you’ll experience a property damage event like flooding or a kitchen fire. Any kind of damaging event will need SERVPRO®’s expert repair and cleaning services. From water removal to restoration, you can count on us to bring your company back to life after a disaster. 

Industry Specialization. We can help businesses in any industry since we have spent decades knowing the ins and outs of each. We can assist you with any one-of-a-kind or specialty cleaning and restoration needs your company may have. In certain cases, we may even erect a fence around the construction area to keep it from interfering with the normal activities of the surrounding regions.